When it Comes to Industrial & Generation Turbine Field Services...
Technology Advances Are Raising the 'Quality' Bar...
And the Critical Nature of the Very Services Your Industry Provides...
Requires Unparalled Turbine Services Quality Assurance...
No Excuses!
Because of the incredible advances in technology generally, and in the generation turbine industry in particular, coupled with the critical nature of the services your industry provides, Wood Group Field Services has instituted a quality assurance program that goes well beyond the levels to which most other turbine service providers have risen... or even aspired to.
Our new Quality Management System Plan meets all of the rigorous requirements of ISO 9001-2000, and we’re now in the process of formalizing our processes and procedures in a Quality Procedures Manual that will cover both administrative and turbine service field operations. The intent of our QMSP is to provide a formal mechanism for continuous process improvement with a view to providing a better turbine outage result for our clients.
Integral elements of this process are our Customer Satisfaction Program (where we ask for honest, constructive feed-back on our performance), and our Corrective Action Process
(where we formalize Quality Incidents, NCR’s, and suggestions). If you’d like to know more about our committed approach to Quality, please feel free to contact us.
Delivering quality turbine support & service is the hallmark of Wood Group Field Services, and to ensure we'll never miss the most minute detail during a turbine or generator inspection or service project, we've developed our proprietary 'Check for Quality,' a comprehensive checklist and professional data sheet system, which includes both client and WGFS sign-offs for various activities to further ensure nothing is over-looked during your turbine outage project .
As a WGFS client, you'll not only benefit from our Check for Quality program, you can also take comfort from our...
· Daily Status/Progress Reports
· Timely Cost Accounting Reports
· ‘Key’ Personnel Program.
And you'll benefit from all of these on every turbine outage project for which you engage Wood Group Field Services, Inc.
Not only that, but our 'Quality Checklists' are always customized to your specific situation and scope of work to ensure we do everything we’ve been asked and have committed to do… and more.
This provides the framework necessary for a comprehensive and timely Field Report, detailing the full scope of work performed during your turbine outage project.
Trust Wood Group Field Services, Inc. with your critical turbine outage project requirements. Discover the WGFS difference. Call us today.